Our promise to every customer

Ship with confidence.
Our guarantee protects you.

Every shipment is backed by on-time delivery, real-time tracking, dedicated human support, and complimentary value protection up to $100,000. No fine print.

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On-time Delivery

Best in industry guarantee

7-day Live Support

Real humans, no chatbots

Real-time Tracking

Email alerts at every milestone

Up to $7,500 Protection

Complimentary with every order

× No hidden
fees
× No surprise
delays
× No chatbot
support queues
× No lost shipments
without coverage

Four commitments, zero exceptions

Every order, every carrier, every destination — these apply by default.

On-time Delivery Guarantee

Every shipment is backed by the best on-time guarantee in the industry. From pickup to delivery, we coordinate every step so your package arrives on the delivery date — or we make it right.

✓ Applies to all shipments

Dedicated Customer Support

A real person tracks your shipment, contacts carriers on your behalf, and coordinates delivery. Our team works 7 days a week — not a ticket system, not a chatbot.

✓ 7 days a week

Real-time Tracking

From the moment your shipment is picked up to the moment it’s delivered, our tracking system monitors every movement. You get email notifications at each milestone.

✓ Email alerts included

Value Protection Options

Every shipment can include protection coverage. Need more coverage? We offer additional insurance options up to $100,000 declared value for high-value shipments.

✓ Up to $100,000 available

ExpediShip vs typical carriers

Feature ✦ ExpediShip Typical Carrier
On-time delivery commitment Guaranteed× Best effort
Live human support 7 days a week× Call center queue
Real-time tracking alerts Email at every stepPortal only
Value protection included Coverage options× Extra fee
No registration required Quote in 30 min× Account required
Savings vs standard ratesUp to 90% off

50k+

Shipments completed

99.2%

On-time delivery rate

200+

Countries served

4.9★

Average customer rating

What people say about our guarantee

★★★★★

“My package arrived exactly on the promised date. When I had a question, a real person picked up within minutes — not a bot.”

MR

Maria R.

Miami → Madrid

★★★★★

“Shipped fragile furniture internationally. The tracking was perfect and the value protection gave me real peace of mind.”

JK

James K.

New York → London

★★★★★

“Saved 70% compared to UPS. No hidden fees, no surprises. The team tracked my pallet and called me when it arrived.”

SL

Sofia L.

Houston → São Paulo

Ready to ship with confidence?

All guarantees apply automatically — no sign-up, no extra cost.

→ Get a Free Quote

Join thousands of businesses making the right shipping decisions with our all-in-one intelligent freight platform. We help you transport freight faster, cheaper, safer, and easier, so you can stay focused on your business.

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Company Address:

1200 Hawthorne Ave NE

Salem, OR 97301

United States

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